On April 28, 2026, Demeter ICT signed a Memorandum of Agreement (MOA) with the Asian Institute of Technology (AIT) to support educational technology initiatives and elevate teaching and learning models in alignment with the digital era. This collaboration forms part of AIT’s new program, the “AIT Speedboat Project,” an innovative educational model designed to emphasize flexibility and accessibility. The program enables students worldwide to learn anytime, anywhere through a Hybrid-Flexible (HyFlex) approach, seamlessly integrating live instruction with on-demand learning. Under this initiative, Google Workspace for Education has been adopted as the core platform for teaching and learning. The implementation...
Continue readingThe Evolution of AI and CX in Asia: Highlights from Zendesk’s AI Webinar
Recently, Zendesk hosted an insightful webinar, “The Evolution of AI and CX in Asia,” streamed live from Singapore. The event, supported by Demeter ICT as one of the main sponsors, gathered experts from various fields to explore the transformative impact of AI on customer experience (CX) across Asia. The two-hour session was filled with deep insights, practical strategies, and forward-looking discussions on AI reshaping the CX landscape. The webinar kicked off with an exploration of how AI is set to revolutionize every pillar of CX, from user experience and knowledge management to integrations, people management, and analytics. One of...
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