ethics Archives - DEMETER ICT https://www.demeterict.com/en/tag/ethics-en/ Your Business Transformation Partner Thu, 25 Sep 2025 07:05:31 +0000 en-US hourly 1 https://www.demeterict.com/wp-content/uploads/2024/09/Demeter-logo-asset.png ethics Archives - DEMETER ICT https://www.demeterict.com/en/tag/ethics-en/ 32 32 The Ethics of AI in Customer Experience: A Zendesk Perspective https://www.demeterict.com/en/zendesk-updates-en/the-ethics-of-ai-in-customer-experience-a-zendesk-perspective/ Fri, 02 Aug 2024 09:31:58 +0000 https://www.demeterict.com/?p=46283 In the rapidly advancing digital world, AI is making waves in customer experience (CX), offering tools that can revolutionize how businesses interact with customers. But with great power comes great responsibility. Ensuring AI is used ethically is crucial to maintaining trust and delivering excellent service. Zendesk, a leader in customer service solutions, understands this well and is deeply committed to ethical AI use. Let’s dive into the ethics of AI in CX and see how Zendesk is leading the way. Navigating the Ethical Landscape of AI in Customer Service AI has the potential to transform customer service by making interactions

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