Facebook-f Youtube Linkedin
Facebook-f Youtube Linkedin

Tag: AI

Introducing Voice QA and QA for AI Agents: Pushing Customer Support Beyond the Ordinary

To keep up with the ever changing customer support landscape, businesses are increasingly relying on AI-powered solutions to enhance their service. One of the latest advancements in this area is Zendesk’s AI-powered QA solutions: Voice QA and QA for AI agents. These tools are designed to ensure that your AI-driven interactions are not only efficient but also maintain the high quality your customers expect. Let’s explore what Voice QA and QA for AI agents are, how they work, and the unique features that make them essential for modern customer support teams.  What is Voice QA? Voice QA, or Quality...

Continue reading

The Ethics of AI in Customer Experience: A Zendesk Perspective

In the rapidly advancing digital world, AI is making waves in customer experience (CX), offering tools that can revolutionize how businesses interact with customers. But with great power comes great responsibility. Ensuring AI is used ethically is crucial to maintaining trust and delivering excellent service. Zendesk, a leader in customer service solutions, understands this well and is deeply committed to ethical AI use. Let’s dive into the ethics of AI in CX and see how Zendesk is leading the way. Navigating the Ethical Landscape of AI in Customer Service AI has the potential to transform customer service by making...

Continue reading

How Zendesk’s AI Tools Are Making Customer Service More Human

In today’s fast-paced digital age, businesses are always looking for ways to improve their customer service experience. With AI becoming more prevalent, companies now have the chance to not only streamline operations but also create more personal and human-like customer interactions. Zendesk, a leader in customer service solutions, is at the forefront of this AI-driven transformation. Let’s take a closer look at how Zendesk’s AI tools are revolutionizing customer service, making it more human than ever before. The Evolution of Customer Service with AI AI has rapidly progressed from a futuristic idea to an everyday reality. In the realm...

Continue reading

Discover the Latest AI Innovations in Zendesk Suite: Transforming Customer Experience in 2024

Zendesk is constantly evolving, pushing the limits of customer experience (CX) solutions with the latest AI capabilities. Their updates are designed to enhance both functionality and user experience. Let’s explore the newest features of the Zendesk Suite and how they benefit users, especially with the power of AI. 1. AI-Powered Enhancements AI Agents and Outcome-Based Pricing: Zendesk has made AI agents accessible to all customers, allowing businesses of any size to streamline their operations with AI. These agents, included in all Suite or Support plans, focus on resolving issues automatically. This new outcome-based pricing model means businesses only pay...

Continue reading
+66 2 030 0066 (Thailand)
+65 69794102 (Singapore)
support@demeterict.com

Headquarter:
43 Thai CC Tower, 7Fl., Room 074,
South Sathon Rd., Yannawa, Sathorn,
Bangkok 10120, Thailand

上海办事处:
上海市徐汇区沪闵路9339号3层301室

Singapore Office:
531A Upper Cross Street
#04-95 Hong Lim Complex
Singapore 051531

About Us

Career

Privacy Policy

Follow Us

Whatsapp
Youtube
Linkedin-in