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FORMERLY SMOOCH.IO

Sunshine Conversations

The messaging platform for proactive conversational experiences.
To drive revenue and captivate customers across their entire journey.

FORMERLY SMOOCH.IO

Sunshine Conversations

The messaging platform for proactive conversational experiences.
To drive revenue and captivate customers across their entire journey.

FORMERLY SMOOCH.IO

Sunshine Conversations

The messaging platform for proactive conversational experiences. To drive revenue and captivate customers across their entire journey.

FORMERLY SMOOCH.IO

Sunshine Conversations

The messaging platform for proactive conversational experiences. To drive revenue and captivate customers across their entire journey.

Sunshine Conversations_Demeter

What’s Sunshine Conversations?​

Bring messages from every channel together
into a single

Access and capture interactions
to get customer journeys

Build a customer engagement tools
for personalized service

Connect with Bots and other tools
— without writing code

What’s Sunshine Conversations?​

Bring messages from every channel together into a single

Access and capture interactions to get customer journeys

Build a customer engagement tools for personalized service

Connect with Bots and other tools — without writing code

Why Sunshine Conversations?​

having right Customer Engagement Tools leads to:

Better CX

Being connected at every point of the customer journey enables you to meet every customer’s needs, increase customer satisfaction, reduce friction, and make it easier for users to engage.

More Customer Engagement 

Engage Customer by creating personalized recommendations at the time they need it most. When they have an impression of your business that make they want to return for more.

Increased revenue

Enrich customer experience with perfect way, proactive engagement and assisted customer experiences to drive more revenue for your business

The Growth Platform_SunCo_DMIT

Extend Your Service Across Sunshine Conversations

Fulfill your customer the best possible experience and service.

REACH CUSTOMERS ANYWHERE

Single Conversation

Sunshine Conversation_dmit_

Sunshine Conversations is a platform that allows businesses to communicate with customers through messaging apps (such as WhatsApp, WeChat, Line, Facebook Messenger, etc.) in a single conversation.

Connect data from all of your systems – CRM, order management, inventory database, and more – to increase agent productivity and allow customers to take action on their own.

TAKE THE CUSTOMER EXPERIENCE TO THE NEXT LEVEL

Build a modern messaging

Sunshine Conversations_DMIT

Impress customers throughout the decision-making journey.
Design bespoke experiences that help customers browse products, make reservations, and make payments directly in the conversation.

With Zendesk Sunshine Conversations modern messaging, customers and businesses can respond at their earliest convenience.

ENGAGING CUSTOMER EXPERIENCES

Notification

Sunshine Conversation_DMIT 3

Stay connected at every point of the customer journey, not just when you receive service requests. 

Sunshine Conversations provide Proactive message, Personalization service, and Outbound messaging experiences to a user without needing a prior conversation with that user.

DELIVER ADVANCED CONVERSATIONAL EXPERIENCES

Automation Engagement

Sunshine Conversation_DMIT 4

Collect and analyze user data, then create interactive and messaging experiences to reach and engage customers with personalized service, such as promotional messages that the customer is likely to be interested in.

Lets you organize a conversation no matter where and how your customer engages with your business.

A COMPLETE SOLUTION​

Better service—already built in

img-sunco-service-suite@2x

Sunshine Conversations packs a powerful punch. Because it’s natively integrated with Zendesk, you get access to a powerful and flexible software suite. Advanced automation, low code customization and integrations, advanced data capabilities, and much more, helping you design not only richer conversations, but better overall customer experiences.

Sunshine Conversation_dmit_

REACH CUSTOMERS ANYWHERE

Single Conversation

Sunshine Conversations is a platform that allows businesses to communicate with customers through messaging apps (such as WhatsApp, WeChat, Line, Facebook Messenger, etc.) in a single conversation.

Connect data from all of your systems – CRM, order management, inventory database, and more – to increase agent productivity and allow customers to take action on their own.

Sunshine Conversation_dmit_

REACH CUSTOMERS ANYWHERE

Single Conversation

Sunshine Conversations is a platform that allows businesses to communicate with customers through messaging apps (such as WhatsApp, WeChat, Line, Facebook Messenger, etc.) in a single conversation.

Connect data from all of your systems – CRM, order management, inventory database, and more – to increase agent productivity and allow customers to take action on their own.

TAKE THE CUSTOMER EXPERIENCE TO THE NEXT LEVEL

Build a modern messaging

Impress customers throughout the decision-making journey.
Design bespoke experiences that help customers browse products, make reservations, and make payments directly in the conversation.

With Zendesk Sunshine Conversations modern messaging, customers and businesses can respond at their earliest convenience.

Sunshine Conversations_DMIT

TAKE THE CUSTOMER EXPERIENCE TO THE NEXT LEVEL

Build a modern messaging

Impress customers throughout the decision-making journey.
Design bespoke experiences that help customers browse products, make reservations, and make payments directly in the conversation.

With Zendesk Sunshine Conversations modern messaging, customers and businesses can respond at their earliest convenience.

Sunshine Conversations_DMIT
Sunshine Conversation_DMIT 3

ENGAGING CUSTOMER EXPERIENCES

Notification

Stay connected at every point of the customer journey, not just when you receive service requests. 

Sunshine Conversations provide Proactive message, Personalization service, and Outbound messaging experiences to a user without needing a prior conversation with that user.

ENGAGING CUSTOMER EXPERIENCES

Notification

Stay connected at every point of the customer journey, not just when you receive service requests. 

Sunshine Conversations provide Proactive message, Personalization service, and Outbound messaging experiences to a user without needing a prior conversation with that user.

Sunshine Conversation_DMIT 3

DELIVER ADVANCED CONVERSATIONAL EXPERIENCES

Automation Engagement

Collect and analyze user data, then create interactive and messaging experiences to reach and engage customers with personalized service, such as promotional messages that the customer is likely to be interested in.

Lets you organize a conversation no matter where and how your customer engages with your business.

Sunshine Conversation_DMIT 4
img-sunco-service-suite@2x

A COMPLETE SOLUTION​

Better service—already built in

Sunshine Conversations packs a powerful punch. Because it’s natively integrated with Zendesk, you get access to a powerful and flexible software suite. Advanced automation, low code customization and integrations, advanced data capabilities, and much more, helping you design not only richer conversations, but better overall customer experiences.

Start your free trial today

Demeter ICT - No.1 Zendesk Authorized Solution Provider in Thailand and APAC

Start your free trial today

Demeter ICT - No.1 Zendesk Authorized Solution Provider in Thailand and APAC

Start your free trial today

Demeter ICT - No.1 Zendesk Authorized Solution Provider in Thailand and APAC