Zendesk Suite
Everything you need for best in class service
Deliver conversational experiences across any channel with a complete service solution that is easy to use, and powerful at scale.
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Suite Team
Get the fundamentals right. Deliver support across any channel, all from one place.
$ 55
(per agent/month, billed annually)
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Ticketing system
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Email, chat, voice, social messaging, and more
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Help center
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Standard bots
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Prebuilt analytics dashboards
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1,000+ apps & integrations
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Pre-defined responses (macros)
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Custom business rules (triggers & automations)
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Online support from the Zendesk team
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Digital onboarding and adoption resources
See full comparison
(Prices shown are billed annually, Prices can change based on exchange rates)
Suite Growth
Go further with a little extra help. Tap into self-service and more automations.
$ 89
(per agent/month, billed annually)
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Suite Team, plus...
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Multiple ticket forms
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Light Agents
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Service level agreements (SLA)
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Customer satisfaction ratings (CSAT)
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Multilingual support and content
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Self-service customer portal
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Business hours
See full comparison
(Prices shown are billed annually, Prices can change based on exchange rates)
Suite Professional
Work even better together. Get deeper collaboration, routing, and analytics.
$ 115
(per agent/month, billed annually)
-
Suite Growth, plus...
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Custom and live analytics
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Side conversations
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Skills-based routing
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Integrated community forums
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Data location options
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HIPAA compliance
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Access to Sunshine Conversations
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Eligible for Advanced AI add-on
See full comparison
(Prices shown are billed annually, Prices can change based on exchange rates)
Most popular
Suite Enterprise
Deliver personalized customer experiences at scale.
Contact sales
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Suite Professional, plus...
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Sandbox
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AI-powered Content Cues
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Content blocks
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Custom agent roles
-
Contextual workspaces
See full comparison
(Prices shown are billed annually, Prices can change based on exchange rates)
(per agent/month)
billed annually
Suite Team
Get the fundamentals right. Deliver support across any channel, all from one place.
$55
Suite Growth
Go further with a little extra help. Tap into self-service and more automations.
$89
Suite Professional
Work even better together. Get deeper collaboration, routing, and analytics.
$115
Suite Enterprise
Deliver personalized customer experiences at scale.
Contact sales
Ticketing system
Email, chat, voice, social messaging, and more
Help center
Standard bots
Prebuilt analytics dashboards
1,000+ apps & integrations
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Online support from the Zendesk team
Digital onboarding and adoption resources
Multiple ticket forms
Light Agents
Service level agreements (SLA)
Customer satisfaction ratings (CSAT)
Multilingual support and content
Self-service customer portal
Business hours
Custom and live analytics
Side conversations
Skills-based routing
Integrated community forums
Data location options
HIPAA compliance
Access to Sunshine Conversations
Eligible for Advanced AI add-on
Sandbox
AI-powered Content Cues
Content blocks
Custom agent roles
Contextual workspaces
Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.
