Zendesk Suite
Everything you need for best in class service
Deliver conversational experiences across any channel with a complete service solution that is easy to use, and powerful at scale.
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Suite Team
Get the fundamentals right. Deliver support across any channel, all from one place.
$
55
(per agent/month, billed annually)
-
Ticketing system
-
Email, chat, voice, social messaging, and more
-
Help center
-
Standard bots
-
Prebuilt analytics dashboards
-
1,000+ apps & integrations
-
Pre-defined responses (macros)
-
Custom business rules (triggers & automations)
-
Online support from the Zendesk team
-
Digital onboarding and adoption resources
See full comparison
(Prices shown are billed annually, Prices can change based on exchange rates)
Suite Growth
Go further with a little extra help. Tap into self-service and more automations.
$
89
(per agent/month, billed annually)
-
Suite Team, plus...
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Multiple ticket forms
-
Light Agents
-
Service level agreements (SLA)
-
Customer satisfaction ratings (CSAT)
-
Multilingual support and content
-
Self-service customer portal
-
Business hours
See full comparison
(Prices shown are billed annually, Prices can change based on exchange rates)
Suite Professional
Work even better together. Get deeper collaboration, routing, and analytics.
$
115
(per agent/month, billed annually)
-
Suite Growth, plus...
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Custom and live analytics
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Side conversations
-
Skills-based routing
-
Integrated community forums
-
Data location options
-
HIPAA compliance
-
Access to Sunshine Conversations
-
Eligible for Advanced AI add-on
See full comparison
(Prices shown are billed annually, Prices can change based on exchange rates)
Most popular
Suite Enterprise
Deliver personalized customer experiences at scale.
Contact sales
-
Suite Professional, plus...
-
Sandbox
-
AI-powered Content Cues
-
Content blocks
-
Custom agent roles
-
Contextual workspaces
See full comparison
(Prices shown are billed annually, Prices can change based on exchange rates)
(per agent/month)
billed annually
Suite Team
Get the fundamentals right. Deliver support across any channel, all from one place.
$55
Suite Growth
Go further with a little extra help. Tap into self-service and more automations.
$89
Suite Professional
Work even better together. Get deeper collaboration, routing, and analytics.
$115
Suite Enterprise
Deliver personalized customer experiences at scale.
Contact sales
Ticketing system
Email, chat, voice, social messaging, and more
Help center
Standard bots
Prebuilt analytics dashboards
1,000+ apps & integrations
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Online support from the Zendesk team
Digital onboarding and adoption resources
Multiple ticket forms
Light Agents
Service level agreements (SLA)
Customer satisfaction ratings (CSAT)
Multilingual support and content
Self-service customer portal
Business hours
Custom and live analytics
Side conversations
Skills-based routing
Integrated community forums
Data location options
HIPAA compliance
Access to Sunshine Conversations
Eligible for Advanced AI add-on
Sandbox
AI-powered Content Cues
Content blocks
Custom agent roles
Contextual workspaces
Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.
