We turn your complex implementation into an effective Zendesk customer service working system. With the start-to-finish solutions by Zendesk expertise, you will have us to help you along the way to your success.
“What? I failed to connect to
Omnichannel again?”
“I cannot set up Zendesk support’s views”
“Zendesk report setting is super complex
I cannot deal with it”
“Why is Macro too complicated?”
“What is the trigger?
Different from Automation?
How can I set it?”
“Can you help me find someone
with the expertise?”
Reasons to Use Our Implementation Service
Reasons to Use Our Implementation Service
Instead of doing it by yourself.
We are experts at Zendesk
complex implementations.
With our unique level of experience,
we are quick-moving to develop
the system to meet your needs
reliably and measurably.
No more inconsistent working, with us,
you can better understand how the system works and how to use it effectively.
Zendesk is continually upgrading the system in a year. We are your best
reliable partner who can help you with credible information even if the implementation is finished.
Requirement Gathering & Design Workshop
for Customer Service Team
User Acceptance Test (UAT)
Requirement Gathering & Design Workshop
for Customer Service Team
User Acceptance Test (UAT)
New Process Design
Admin and User Training
New Process Design
Admin and User Training
Zendesk system configuration, Dashboard and internal testing
Go-Live & Support
Zendesk system configuration, Dashboard and internal testing
Go-Live & Support
We have gained comprehensive experience in providing high quality over the years.
Demeter ICT was announced by Zendesk as the
“No. 1 Premier Implementation Partner”
in Thailand, Asia-Pacific and China.
All of our consultants are trilingual to provide
the best level of support to our clients.
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