Zendesk

The best customer experiences are built with Zendesk

Zendesk makes support, sales, and customer engagement software for everyone. It’s quick to implement, easy to use, and scales to fit your needs. With Zendesk, it takes hours — not weeks — to get up and running.


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License

Implementation


Training

CX Transformation


License

Implementation


Training

CX Transformation

Why Zendesk ?

Zendesk is a cloud-based omnichannel customer service software that has been proven by organizations of all sizes to elevate the reliability of customer service and support. Flexible And able to expand the size of the service without limit. It also improves communication efficiency for easy and systematic handling of customer issues. Make it easier for employees in the organization to coordinate with each other. It also creates a better experience for customers to receive the service.

Connect with customers on any channel

https://www.youtube.com/watch?v=K1HlAsW1RiA&t=5s

The Zendesk platform is where the action is. Customer interactions across phone, chat, email, social media, and any other channel you can imagine, all come together in one place.

Zendesk products


SUPPORT

Integrated customer support

Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.


GUIDE

Knowledge base and smart self-service

Zendesk Guide is a knowledge base for smart self-service. It helps companies increase customer and agent satisfaction, while also reducing support costs.


CHAT

Live chat and messaging

With Zendesk Chat and Message you can proactively engage customers—in real-time and in context. That way customers can get the attention they deserve.


TALK

Call center software

Zendesk Talk makes it easy and efficient for agents to help customers over the phone as part of a seamless omnichannel support experience.


SELL

Sales CRM software

Zendesk Sell Sales CRM to enhance productivity, processes, and pipeline visibility for sales teams


Sunshine

CRM platform

Zendesk Sunshine is an open and flexible CRM platform native to AWS. Connect all your customer data for complete context—wherever it lives—and give developers and admins the tools they need to build the best customer experiences.



Integrated customer support


Knowledge base and self-service


Live chat and messaging


Analytics and reporting


Call center software


Sales CRM software


Integrated application

SUPPORT

Integrated customer support

Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.




GUIDE

Knowledge base and smart self-service

Zendesk Guide is a knowledge base for smart self-service. It helps companies increase customer and agent satisfaction, while also reducing support costs.


CHAT

Live chat and messaging

With Zendesk Chat and Message you can proactively engage customers—in real-time and in context. That way customers can get the attention they deserve.




TALK

Call center software

Zendesk Talk makes it easy and efficient for agents to help customers over the phone as part of a seamless omnichannel support experience.


SELL

Sales CRM

Zendesk Sell Sales CRM to enhance productivity, processes, and pipeline visibility for sales teams

https://www.dmit.co.th/wp-content/uploads/2020/07/sales_list.webmhttps://www.dmit.co.th/wp-content/uploads/2021/02/sunshine-3.mp4

Sunshine

CRM platform

Zendesk Sunshine is an open and flexible CRM platform native to AWS. Connect all your customer data for complete context—wherever it lives—and give developers and admins the tools they need to build the best customer experiences.

Our experience and customers

Be the company your customers want you to be

No.1 Zendesk Partner and Authorized Solution Provider in Thailand​ and APAC

Certified by Zendesk




Partner Details

Zendesk for Mobile

Customer Service App – Just as cool on your couch as on a mountain


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Be the company your customers want you to be


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Demeter ICT – Zendesk Authorized Solution Provider in Thailand

Be the company your customers want you to be

Demeter ICT – Zendesk Authorized Solution Provider in Thailand