Zendesk Updates
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In today’s fast-paced world, businesses strive to provide exceptional customer service and increase customer engagement to stay ahead of the competition. So This year ZendeskRead More -
Nowadays, the customer experience is changing. Advances in technology such as Zendesk AI, combined with new and ongoing business challenges, that put us all under pressureRead More -
What is customer experience (CX) The Customer experience (CX) refers to how a business engages with customers throughout their buying journey, including marketing, sales, andRead More -
5 Trends customer experience you can’t ignore if you want to be ready for the CX Trends 2023. According to the current customer experience trends, customerRead More -
Messaging apps are nowadays the most popular way to communicate with friends and family. With this convenience, customers want to communicate with business by usingRead More -
In a situation where your agent receives an email from a customer, but the customer doesn’t receive the email you replied from Zendesk. As aRead More -
Find out the ways for retailers to manage holiday ticket volume spikes with AI. For shoppers, the holidays are a time to be merry—with cashRead More -
Today’s businesses need a strong customer service system, that because it can set companies apart from their competition and encourage consumers to stay with yourRead More -
The data your teams collect is integral to the operation of your business and must be accessible, up-to-date, and consistent. When you eliminate data silosRead More -
Chat and messaging are already common features of many websites and apps. Learn why certain types of conversations provide a better user experience.We need toRead More -
Consumers have embraced the idea of banking and investing online, and that’s good news for fintech companies. But with more people doing their business andRead More -
We can’t deny that businesses are not be limited to selling online products on their own website only. Therefore, to have multiple stores on theRead More
