Zendesk Updates
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The popularity of digital assets today reflects the changing needs and behaviours of financial services users. According to the Global Monitoring Report, the cryptocurrency marketRead More -
Retaining existing customers is just as important as acquiring new ones. Sales and support can work together to acquire new customers. However, with fresh challengesRead More -
The key trends you can’t ignore if you want to be ready for the 2022 sales market.We’re well into 2022, and, just like last year,Read More -
The CRM process is a strategy for keeping every customer interaction personalised and meaningful that consists of five main steps. Consumers today expect a personalisedRead More -
Learn about customer-facing roles, what kind of people do well in them, and how to improve your own customer-facing skills. Any type of career aRead More -
What is a customer experience transformation? First, let’s start with what the customer experience is: it’s everything related to a business that affects a customer’sRead More -
3 ways to say no to customers in a positive way If you’re wondering how to say no to a customer without causing a stir,Read More -
5 tips for improving your customer self-service strategy What is customer self-service? Customer self-service is the process by which customers resolve their own problems withoutRead More -
Cross-border e-commerce customer service strategy From the past COVID-19 outbreak, E-commerce business grows up to 5 times. Due to various factors that facilitate consumers suchRead More -
What opportunities are retailers missing in the digital transformation era? Retailers can get a head start on Instagram and other instant messaging apps, in orderRead More -
Forrester predicts that Cross Border purchases will comprise 20 percent of all worldwide e-commerce in 2022, with sales of $627 billion. It means that CrossRead More -
If you just started your business, you and your team are working hard. Give them the gift of efficiency with “Zendesk for SMB package”. ZendeskRead More