The global marketplace brings immense opportunities, but it also presents unique challenges—one of the most significant being delivering outstanding customer support across multiple languages. For businesses expanding their reach, speaking to customers in their native language isn’t just a nice touch; it’s a necessity. But scaling a multilingual support team? That’s no easy task. Fortunately, AI is transforming how businesses tackle multilingual support, making it smarter, faster, and more efficient. The Multilingual Challenge Supporting customers in different languages is often easier said than done. Recruiting agents fluent in various languages can be expensive, time-consuming, and not always scalable. Even...