Sales CRM to enhance productivity, processes, and pipeline visibility for sales teams


Sales tools built for sales people

Your sales reps didn’t get hired to deal with difficult software. Zendesk Sell is simple and designed to keep reps selling. Sell removes the friction from deal updates so your team can always access, analyze, and collaborate on relevant deal data.

Turn conversations into conversions

Sell gives reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. For example, when a support ticket turns into questions about new products, the lead can be handed off to sales. Keeping track is easy because data capture is automated, so reps and agents can stay on the same page.ตรงกัน

Swing into action

Always have eyes into what’s going on with your sales pipeline. Sell makes it easy to keep your team focused on the highest value leads and deals without worrying about daunting administrative tasks. You can build and manage a pipeline that aligns with your business so your reps can prioritize your customers and prospects.

“Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation.”

– Nataliya Agafonova, Chief Operating Officer at Intermind

Just a few clicks do the trick

Make calls, send emails, schedule meetings, and view deal history all from one place—without logging everything by hand. With Sell, you get Smart Lists to help you segment and filter your leads and deals in real-time, so you can stay organized and spot opportunities. When it comes time to close deals, you can do it anywhere, because Sell gives you the power of a desktop sales tool in the palm of your hand—even when you’re offline.

Plays well with others

We know that you use other tools to keep things running smoothly. Whether you want to track campaigns through Mailchimp or view the status of contracts in Pandadoc, all the information you need is added to Sell. You can even build your own apps using the Zendesk Apps framework.

Drive the action with data

Track every interaction with every customer, and turn that data into reports that help analyze and forecast your business. With Sell, you get drag-and-drop dashboards, as well as 30+ out-of-the-box reports for visualizing, understanding, and interacting with your data.

“Zendesk Sell offers powerful tools that help you build the right relationships, stay connected and focus on what you do best—selling. Zendesk Sell seamlessly connects to Zendesk Support creating a fluid customer journey and ensures agents and reps are always on the same page.”

– Lawrence Lewis, Senior Director of Client Services at DYME

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