Zendesk Support
Everything you need for foundational support
Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets
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Support Team
Track, prioritize and resolve customer requests.
$
19
(per agent/month)
-
Ticketing system
-
Email, Twitter, and Facebook
-
Business rules
-
Customer details and interaction history
-
Out-of-the-box reporting and analytics
See full comparison
(Prices shown are billed annually, Prices can change based on exchange rates)
Support Professional
Automate support with easy-to-set up workflows.
$
55
(per agent/month)
-
Support Team, plus...
-
Business hours
-
Customer satisfaction surveys (CSAT)
-
Multilingual support
-
Service level agreements (SLA)
See full comparison
(Prices shown are billed annually, Prices can change based on exchange rates)
Support Enterprise
Optimize further with customizable agent and admin tools.
$
115
(per agent/month)
-
Support Professional, plus...
-
Skills based routing
-
Custom agent roles
-
Contextual workspaces
-
Sandbox
See full comparison
(Prices shown are billed annually, Prices can change based on exchange rates)
(per agent/month)
Support Team
Track, prioritize and resolve customer requests.
$19
Support Professional
Automate support with easy-to-set up workflows.
$55
Support Enterprise
Optimize further with customizable agent and admin tools.
$115
Ticketing system
Email, Twitter, and Facebook
Business rules
Customer details and interaction history
Out-of-the-box reporting and analytics
PREBUILT AND CUSTOM
PREBUILT AND CUSTOM
Business hours
ESSENTIAL
EXPANDED
Customer satisfaction surveys (CSAT)
Multilingual support
Service level agreements (SLA)
Skills based routing
Custom agent roles
Contextual workspaces
Sandbox
Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.
