Zendesk Support

Everything you need for foundational support

Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets

ZENDESK SUITE

ZENDESK FOR SALES

Support Team

Track, prioritize and resolve customer requests.
$ 19 (per agent/month)
  • Integrated ticketing across email, Tweets and Facebook wall posts
  • Business rules
  • Customer details and interaction history
  • Reporting and performance dashboards
  • Apps and integrations - PREBUILT

Support Professional

Automate support with easy-to-set up workflows.
$ 49 (per agent/month)
  • Support Team, plus...
  • Apps and integrations - PREBUILT AND CUSTOM
  • Business hours - ESSENTIAL
  • Customer satisfaction surveys
  • Multilingual support and content
  • Automatic redaction
  • Service Level Agreement (SLA) management

Support Enterprise

Optimize further with customizable agent and admin tools.
$ 99 (per agent/month)
  • Support Professional, plus...
  • Business hours - EXPANDED
  • Conversation routing based on agent skill
  • Custom team roles and permissions
  • Customizable agent workspaces
  • Third-party data storage
  • Sandbox test environment

(per agent/month)

Support Team

Track, prioritize and resolve customer requests.

$19

Support Professional

Automate support with easy-to-set up workflows.

$49

Support Enterprise

Optimize further with customizable agent and admin tools.

$99

Integrated ticketing across email, Tweets and Facebook wall posts

Business rules

Customer details and interaction history

Reporting and performance dashboards

Apps and integrations

PREBUILT

PREBUILT AND CUSTOM

PREBUILT AND CUSTOM

Business hours

ESSENTIAL

EXPANDED

Customer satisfaction surveys

Multilingual support and content

Automatic redaction

Service Level Agreement (SLA) management

Conversation routing based on agent skill

Custom team roles and permissions

Customizable agent workspaces

Third-party data storage

Sandbox test environment

Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.