Zendesk App Builder

Reimagine Customer Service Workflows with Zendesk App Builder

Today’s customer service teams rely on speed, accuracy, and seamless workflows. Yet agents still struggle with scattered systems — switching between order platforms, CRM tools, marketing systems, or internal databases. Zendesk solved this years ago with embedded apps such as Shopify, Mailchimp, and CXBOX, bringing external data directly into the Zendesk Agent Workspace. But businesses need more than pre-built apps. They need custom workflows, unique integrations, and tailored UI panels that match how their teams work. Traditionally, building private Zendesk Apps meant weeks of development, UI coding, API mapping, and testing. Introducing Zendesk App Builder — Build Your App...

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