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News & Update

Starling Bank

March 23, 2021March 23, 2021

Starling Bank + Zendesk: Scaling and adapting for 365/24/7, omnichannel support....

Big Fish Games

March 23, 2021March 23, 2021

With Zendesk, Big Fish Games reduced wait time by 16%....

The Cotton On Group

March 23, 2021March 23, 2021

Cotton On Group + Zendesk: 1700 stores, 20 countries, one CX platform....

Tango

March 23, 2021March 23, 2021

By combining Zendesk Support and Upwork, Tango saved as much as 70% on support costs and reduced FRT by 67%....

University of Lincoln

March 23, 2021March 23, 2021

Learn what the university's focus group thought of Zendesk Support....

The Royal Children’s Hospital

March 23, 2021March 23, 2021

Zendesk Support helps make support more collaborative and effective....

Foodpanda

March 23, 2021March 23, 2021

Foodpanda sees the highest satisfaction ratings from live chat—which they provide online and embedded in their app....

Harris Farm Markets

March 23, 2021March 23, 2021

See how Harris Farm Markets uses Zendesk Support to listen honestly and respond to its customers....

Tesco

March 23, 2021March 24, 2021

Tesco + Zendesk: 460,000 Employees, effortlessly self-served....

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  • Zendesk AI Effect: Real Brands, Real Results, Outsized Impact
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  • Zendesk Features Update: June 2025
  • Zendesk + Cart Recovery = More Sales: A Guide for E-commerce Teams
  • How Financial Institutions Use Zendesk to Improve CX Across Every Channel

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