Lite
$0
per agent / per month
• 1 concurrent chat
• Chat rating
• 30-day chat history
Team
$14
per agent / per month
Lite, plus…
• Unlimited chats
• 2 triggers
• 2 departments
• Zendesk Message
• Widget customization
• Public apps**
Professional
$29
per agent / per month
Team, plus…
• Unlimited triggers
• Unlimited departments
• Operating hours
• Chat and agent reports
• Conversion Tracking
• Private apps** (requires Support)
Enterprise*
$59
per agent / per month
Professional, plus…
• Widget unbranding
• Real-time monitor
• Roles and permissions
• Skills-based routing
• Web SDK
• 24/7 live chat support
Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.
• Your free Chat trial starts on Enterprise.*
• Chat Lite is available for free in all Support plans.
• Public and Private apps require a Zendesk Support account.**