Lite*
$0
per agent / per month
• Integrated Zendesk reporting
• Pre-built dashboards
• Best practice analytics
• Filters & drill-ins
• Chart & dashboard export
• Daily data refresh
Professional
$9
per agent / per month
Lite, plus…
• Customizable charts & dashboards
• 20+ chart styles
• Editable metrics & attributes
• Calculations & Result Manipulations
• Custom filters & drill-ins
• Forecasting & ‘what-if’ analysis
• Sharable dashboards & scheduled delivery
• Roles & data access management
• Hourly data refresh
Remark:
• Prices shown are billed annually.
• Prices can change based on exchange rates.
• Requires a Zendesk Support Professional or above subscription.
• Explore Lite is included in Support Professional and above.*
