Expand Zendesk with apps and integrations

There is almost 700 apps and integrations available in Zendesk. With these extensions you can expand Zendesk even more and resolve customers, and yours, issues better. Best of all, most of these apps are totally free for you. Let’s now take a better look at four great app, Pathfinder, JIRA, TimeTracking and Unbabel. Pathfinder The Pathfinder app displays a timeline of customers web page visit. App displays user activity within a 30 minutes before and after a ticket is filed.When viewing a ticket, the Pathfinder app allows your agents to see which Help Center articles and community posts customers...

Continue reading