AI is Just the Beginning: Build a Complete Customer Engagement Platform
Many businesses are adopting AI for customer service, but simply resolving tickets faster is no longer enough. To truly stand out and maximize your technology investment, organizations must look beyond basic support and turn every customer interaction into an opportunity for growth, loyalty, and revenue.
Real business value is unlocked when you seamlessly connect AI, customer data, commerce, and engagement. By extending Zendesk AI Agents with CXBOX Commerce and CXBOX Hub, you can create a complete 360° customer profile—enabling highly personalized experiences and smart automation across every touchpoint of the customer journey.
This webinar will demonstrate how to build a complete, AI-powered customer engagement platform. Through real-world business use cases, you will learn how to automate conversations, reduce manual workloads, and transform everyday support interactions into long-term customer retention and satisfaction.
Key Webinar Details
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Complimentary Registration: Attend this entire session at no cost.
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Channel: Webinar conducted via Zoom. The unique access link will be emailed to you after registration is complete.
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Scheduled Date: Thursday, 13 August 2026 | 1:00 – 2:00 PM (Bangkok Time).
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Access Policy: The participation link will be sent to your registered email address only. Please use the same email to both register and attend the webinar to ensure seamless access.
