Zendesk packages for SMB

Zendesk for SMB: Let’s get started

If you just started your business, you and your team are working hard. Give them the gift of efficiency with “Zendesk for SMB package”. Zendesk is powerful, but easy-to-use. It’s designed to help your team work better together. With Zendesk, your customers can easily reach you via whatever channel suits them best. Such as chat, tickets, email, phone, help centers or communities while still getting that personalized touch from your team. Get ready for your small, nimble team to shine. Moreover, with Zendesk support, you can discover trends and monitor the impact of your operational changes. You can see...

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Expand Zendesk with apps and integrations

There is almost 700 apps and integrations available in Zendesk. With these extensions you can expand Zendesk even more and resolve customers, and yours, issues better. Best of all, most of these apps are totally free for you. Let’s now take a better look at four great app, Pathfinder, JIRA, TimeTracking and Unbabel. Pathfinder The Pathfinder app displays a timeline of customers web page visit. App displays user activity within a 30 minutes before and after a ticket is filed.When viewing a ticket, the Pathfinder app allows your agents to see which Help Center articles and community posts customers...

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