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Zendesk received the THAILAND’s MARTECH AWARDS 2025 in the Customer Service category, voted by businesses as the best solution toRead More -
Today’s customers expect more than just good service—they want experiences that feel tailored specifically to them. Whether it’s a perfectlyRead More -
Personalization is now a requirement, not a luxury, in today’s fast-paced, customer-centric environment. Customers want more than just good service;Read More -
The workplace is evolving faster than ever, and businesses are feeling the pressure to adapt. From improving efficiency to stayingRead More -
Artificial intelligence (AI) is changing the face of customer service, but not in the way some might think. Rather thanRead More -
In today’s highly competitive landscape, customer experience (CX) is more important than ever. As businesses strive to meet customer expectations,Read More -
Retailers today face a tough balancing act. On one hand, customers expect fast, personalized service at every turn. On theRead More -
Customer service is undergoing a transformative shift, thanks to the rise of artificial intelligence (AI). While many think of AIRead More -
Learn everything about WhatsApp chatbots: how they work, their four key advantages, and three essential steps to activate and streamlineRead More -
Zendesk has consistently been ranked as a global leader in customer service systems, serving over 180,000 organizations worldwide across industriesRead More -
The business landscape is more unpredictable than ever, with economic shifts, changing customer expectations, and sudden disruptions becoming the norm.Read More -
As artificial intelligence becomes more integrated into our daily lives, businesses face a growing need to ensure their AI systemsRead More
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