DMIT News & Update
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Prompt Literacy: The New Essential Skill for Modern CX Teams Customer experience is entering a new phase—one where AI doesn’tRead More -
Today’s customer service teams rely on speed, accuracy, and seamless workflows. Yet agents still struggle with scattered systems — switchingRead More -
In the digital era, customers expect instant answers. They prefer finding solutions on their own before contacting customer service. ThisRead More -
When an employee leaves—whether through resignation, termination, or internal transfer—organizations must manage their Google Workspace environment with precision. Failure toRead More -
For many organizations, Google Workspace is the backbone of communication, collaboration, and access control. But what most companies don’t realizeRead More -
In today’s digital economy, customer expectations have changed dramatically. Customers are no longer loyal to brands; they’re loyal to experiences.Read More -
Artificial intelligence is no longer an optional “nice-to-have” in customer service — it is now a decisive competitive edge. ForRead More -
Protecting Your Business with Practical, Scalable Security For many small and medium-sized businesses (SMBs), Google Workspace is the backbone ofRead More -
In recent years, businesses of all sizes are racing to adopt artificial intelligence (AI) agents and chatbots to serve theirRead More -
As we at DEMETER continue to empower our clients in transforming their Customer Experience (CX) journey, one truth becomes clearerRead More -
In today’s hyperconnected world, Customer Experience (CX) has become the key differentiator between brands that lead and those that lag.Read More -
If your business is using Zendesk to manage customer service, you might have already faced a common challenge: Once aRead More
